Last updated 15 September 2026

This policy explains delivery of consumer orders placed at www.mpskn.uk. MP SKN is operated by Elina Popescu. We use Selfnamed to prepare and ship orders directly to you and remain responsible for handling your order and delivery enquiries.

Delivery destinations

We deliver only to destinations available for the selected products at checkout. Selfnamed supports dropshipping within the European Union, the United Kingdom and the United States, but product and address restrictions may apply. Availability through our checkout determines the destinations offered by MP SKN. We do not promise worldwide delivery.

Order preparation

Delivery time includes order preparation and travel time after dispatch. Orders containing 1 to 20 products usually require approximately 2 full working days for preparation once received by Selfnamed. Larger orders need longer; any applicable preparation period will be stated before purchase. Working days exclude weekends and relevant public holidays.

Estimated delivery times

For standard delivery of orders containing 1 to 20 products, the following are indicative estimates. They assume the order can enter fulfilment promptly. The delivery estimate provided before purchase applies to your order.

Destination

Transit after dispatch

Preparation plus transit

United Kingdom

4 to 7 working days

About 6 to 9 working days

United States

2 to 5 working days

About 4 to 7 working days

Italy

About 8 working days

About 10 working days

Other supported EU destinations

Shown before purchase

Shown before purchase

Express shipping is available only where offered at checkout and shortens transit time, not preparation. Delivery estimates may be affected by public holidays, address restrictions or customs processing. These estimates do not remove your rights if delivery is late.

Shipping charges

Available services and the total shipping charge are shown before you pay. Charges depend on the delivery address, parcel weight and selected service. Any free-shipping promotion states its eligibility conditions. We do not add a new shipping charge after purchase without your agreement.

Dispatch and tracking

Selfnamed fulfils orders through facilities in Europe and the United States. The dispatch facility depends on the order and product availability; our UK correspondence address is not the dispatch warehouse. Tracking is provided for shipments and shared through the order or dispatch information. An order may arrive in more than one parcel; additional dispatches do not create charges you did not agree to.

Customs and import charges

Some orders cross a customs border. Any import duties, import taxes or carrier clearance fees payable by you and not included in the purchase total will be disclosed before purchase. Where an amount cannot reasonably be calculated in advance, we will tell you that it may be payable and explain the basis where available. Taxes we are legally required to collect are handled in the price or checkout total. This policy does not transfer our tax obligations to you.

Address changes and unsuccessful delivery

Check your delivery address and contact details before ordering. Email team.mpskn@gmail.com immediately if they need correction. Once processing starts, we may be unable to change the address. If delivery fails or a parcel returns to the fulfilment centre, contact us so we can arrange the appropriate next step. Any proposed redelivery charge will be explained and agreed in advance. We do not automatically forfeit your payment because a parcel is returned or refused.

Late lost or damaged deliveries

Contact MP SKN if an order is late, missing, damaged or marked as delivered when you have not received it. We will investigate with Selfnamed and the carrier. Photos can assist a damage report where available. You are not required to pursue the carrier or our fulfilment partner yourself.

Unless a different delivery period is agreed, UK consumer orders must be delivered without undue delay and within 30 days of the contract. If we miss the agreed deadline, you may normally set an appropriate additional period. If we still fail to deliver, you may end the contract and obtain a refund. You may be entitled to end it immediately if we refuse delivery or a deadline was essential under the applicable legal rules.

Responsibility for the parcel

We remain responsible for goods until you, or a person you nominate other than our carrier, take physical possession. If you independently commission a carrier that we did not offer, different legal rules can apply. Supplier or carrier investigation periods do not remove your statutory rights.

Contact

Email: team.mpskn@gmail.com
Elina Popescu trading as MP SKN
Earlsfield House, Flat 18, Royal Quarter, Seven Kings Way, Kingston Upon Thames, KT2 5BG, United Kingdom
Eligible change-of-mind returns use this Kingston address. See our Returns and Refunds Policy for instructions.